President Hotel Palermo

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at President Hotel Palermo

8.4

Excellent

1,879 reviews

Staff

Based on 1879 reviews

9.0

010

Cleanliness

Based on 1879 reviews

8.5

010

Paid WiFi

Based on 1879 reviews

8.4

010

Comfort

Based on 1879 reviews

8.4

010

Location

Based on 1879 reviews

8.3

010

Wifi

Based on 1879 reviews

8.2

010

Facilities

Based on 1879 reviews

8.1

010

Value for money

Based on 1879 reviews

8.1

010

Accuracy

Based on 1879 reviews

8.0

010

Breakfast

Based on 1879 reviews

7.7

010

Enjoy Walking Rating

Based on 1879 reviews

6.8

010

Ryan

8/10

United States

GROUP

December 18, 2025

Pleasant place, pretty basic, okay if you need to be close to the cruise terminal.

What guests loved:

The staff was fantastic and took great care of us.

Areas for improvement:

Palermo is a rough town, and the hotel is located right by the docks so not the best part of town. If you stay there, watch yourself when you leave the hotel.

Paul

9/10

United States

YOUNG_COUPLE

October 2, 2025

What guests loved:

We had a wonderful experience at this hotel. The staff were exceptionally friendly and went out of their way to make our stay comfortable—especially Lyudmila at the front desk, who went above and beyo...

Ryan

8/10

United States

WITH_FRIENDS

May 25, 2025

Palermo

What guests loved:

It was close to the port and we were taking the overnight ferry back to Naples so it was nice to just walk over.

Areas for improvement:

N/A

Michelle

8/10

Germany

SOLO_TRAVELLER

December 17, 2024

Would definitely stay here again, especially with a car or arriving/departing from the port.

What guests loved:

Secure parking directly behind the hotel (15€ per night), directly across the port, super comfortable beds! And even though my room was facing the harbour and the very busy street, I couldn‘t hear any...

Areas for improvement:

Rooms are a bit basic but very comfortable.

Mangala

8/10

Australia

YOUNG_COUPLE

September 17, 2024

Convenient location for a one day stopover

What guests loved:

The location was very central. The breakfast on the terrace was amazing. The staff were very helpful.

Areas for improvement:

Were not very happy with the surroundings area of the hotel. A bit scary to walk in the night. A lot of ships in the port.

El-sokkary

8/10

Canada

FAMILY_WITH_YOUNG_CHILDREN

July 17, 2024

What guests loved:

The room was of good size and layout. The breakfast was very good.

Areas for improvement:

None

Pedro

8/10

Germany

YOUNG_COUPLE

June 27, 2024

Friendly Staff, amazing attention and OK buffet.

What guests loved:

The staff was super friendly and helpful, they help us to understand the nice locations at the city and book a taxi for a super early mornig ride. The rooms were clean and confy, we even got a bath...

Areas for improvement:

The breakfast could have been better, they didn't have much variety. The sweet stuff was good, but other options not as much. Besides that, no complains.

Jenny

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

December 31, 2023

good place and safe to leave the car there

What guests loved:

staff really nice open the garage whenever we needed it even at 4am.

Areas for improvement:

we booked a room with extra beds and when we checked in told us. not available…

Angele

8/10

Malta

SOLO_TRAVELLER

December 9, 2023

Will definitely stay at the same hotel should i revisit Palermo

What guests loved:

Location was excellent. Room was spacious and comfortable. For the breakfast there was quite a variety of food. Staff was very friendly and helpful.

Areas for improvement:

The smell of gas when the hot water was on.

Bogdan

9/10

Romania

FAMILY_WITH_YOUNG_CHILDREN

June 16, 2023

What guests loved:

Very nice staff, both front office and housekeeping were amazing. The room was very clean and peolle very willing to help and professional. God priced facility in a safe area.

Areas for improvement:

The breakfast was poor and not really good. The drinks were very expensive for what they offer and the food for their dinner buffet did not look good even in their promotion photos. Besides F&B, anyth...